THERE SEEMS TO BE A FAILURE AMONG QUITE A FEW PEOPLE TO REALIZE THE DIFFERENCE IN THESE TWO SITUATIONS WHEN LEAVING A MESSAGE ON THEIR PHONE ANSWERING MACHINE:
1. TELLING A CALLER / CLIENT -- "PLEASE GET BACK TO ME AT YOUR
EARLIEST CONVENIENCE "
IS COMPLETELY DIFFERENT IN BOTH MEANING AND LEVEL OF RESPECT
FROM THE WORDS BELOW -
2. "SORRY I MISSED YOUR CALL, I WILL GET BACK TO YOU AT MY
EARLIEST CONVENIENCE."
THIS IS ONE OF THOSE THINGS, LIKE DOUBLE NEGATIVES, THAT IF A PERSON
FAILS TO UNDERSTAND THE LESS THAN SUBTLE DIFFERENCE, IF IS NOT
EASY TO SCHOOL THEM -
THEY JUST DON'T GET IT OR ELSE THEY DON'T MIND "STICKING IT" TO THEIR CALLER / CLIENT.
IT IS GOOD FORM TO LET THE CALLER KNOW YOU WANT THEM TO TRY AGAIN TO REACH YOU.
IT IS NOT TOO GRACIOUS TO INFORM THE CALLER THAT, YOU WILL RETURN THEIR CALL WHEN YOU ARE GOOD AND READY, MAYBE AFTER A MEAL, A SHOWER AND VIEWING THE LATEST EPISODE OF "LAW AND ORDER."
ADDING "EARLIEST" DOES NOT, AS THEY SEEM TO THINK, CORRECT THE TONE OF THE MESSAGE - WHICH IS, "WHEN I AM GOOD AND READY."
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